OUR 10 DAYS RETURNS POLICY (Please raise return request same day you receive the order) – IF YOU ARE NOT HAPPY WITH YOUR PURCHASE – WE ACCEPT RETURNS AS PER POLICY GIVEN BELOW:

Returnable Items

Unstitched Salwar Suits , Kurtis from any category can be returned except from any Items from SALE OR DISCOUNTED Category or an Item Purchased at a Discounted Price using a Promo code or offer.

Only Unused and Unstitched Dress Material can be returned if informed on same day of delivery.
The product should reach us within 10 days from date of delivery on our return address that we will send you via email.
Once we receive the product we will arrange for exchange or refund in form of TFG Store Credit as per your request.
Refunds of your order will be done in form of store credit (Fashion Generation Wallet) only which will be valid for six months which can be used to place a new order.
Return cost will be borne by the customer.

Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.

Non Returnable Items

STITCHED , PRET or Custom Stitched Products are Strictly Non-Returnable irrespective of wrong size or fit.
Perfumes , Jewellery , Men’s Kurta Payjama , Bags , Clutches , Foot-Wear , Jootis , Stitched Suits and made to order suits cannot be Cancelled – exchanged or returned.
Items under any offer or any item in discount or from our “SALE” category or bought using a promotion code or coupon cannot be cancelled , exchanged or returned except when we sent you a wrong or a faulty item. (Misprint, Beads or tassels coming out , uneven edges of dupatta , difference in shade , lesser fabric will not be considered as faulty or defective. )
Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.

Refund Policy

Refunds of your order will be done in form of store credit (Fashion Generation Wallet) only- which can be used to place a new order. Refund to source (In case of pre-paid order) can be done only if the order has been Cancelled by the The Fashion Generation or we are unable to ship the order within 30 days of placing the order on our website.

Color Variation

No Guarantee on Color: Please note that the www.thefashiongen.com does not give any sort of color or shade guarantee on fabrics. For any complaints related to color or difference in shade please contact respective designer directly.

Cancellation Policy

You can cancel your order before it is processed. Once an order is processed, no cancellation request shall be entertained by us.

Contact us at {care@thefashiongen.com} for questions related to refunds and returns.