Yes, absolutely. Every item sold at The Fashion Generation is sourced directly from leading Pakistani designer brands. We carry collections from Sana Safinaz, Maria.B, Gul Ahmed, Sapphire, Zara Shahjahan, Charizma, and many more — all genuine, original pieces.

We offer a wide range including unstitched salwar kameez, readymade salwar suits, lawn suits, party wear, festive & wedding collections, kurtis, and winter collections. Fabrics include lawn, chiffon, organza, velvet, cotton, and silk.

Unstitched suits come as fabric pieces (kameez cloth, salwar, and dupatta) that you tailor to your own measurements. Readymade/stitched suits are fully sewn and ready to wear — simply choose your size from our size chart.

We have a detailed size chart available on our website covering bust, waist, hip, and length measurements. For readymade suits, check the product page for specific size information. If unsure, reach out via WhatsApp and our team will guide you.

We offer basic customisation options — you can request adjustments to kameez length or salwar length. Contact our team via WhatsApp before placing your order to discuss your requirements.

We accept Cash on Delivery (COD) for orders up to ₹5,000 across 27,000+ pin codes in India. We also accept UPI and digital wallet payments (PhonePe and more). Special prepaid discounts apply when you pay via UPI/wallets.

COD is available at over 27,000+ pin codes across India, from Kashmir to Mumbai. Enter your pin code at checkout to confirm COD availability for your area.

Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can also visit our Track Your Order page on the website and enter your order details to see the latest status.

Order cancellations or modifications can be requested before the item is dispatched. Please contact us immediately via WhatsApp (+91 6306016875) or email (care@thefashiongen.com) with your order number.

Yes! We regularly run seasonal sales with up to 40% off on selected items, exclusive flash offers, and limited-time deals. We also offer special discounts on prepaid UPI/wallet payments. Check our Hot Sale section for the latest deals.

Yes, we offer free shipping on all orders across India. No minimum order value is required to qualify for free shipping.

We dispatch orders the next day and guarantee delivery within 3–4 business days across India. For international orders, shipping is done via DHL and delivery timelines vary by destination.

Yes, we ship worldwide via DHL. International shipping charges apply and will be calculated at checkout based on your location. Contact us on WhatsApp for international shipping queries.

We offer hassle-free returns within 10 days of the purchase date. Items must be unworn, unwashed, and in their original condition with all tags intact. Please refer to our Refund and Returns Policy page for complete details.

To start a return, contact our team via WhatsApp (+91 6306016875) or email (care@thefashiongen.com) within 10 days of receiving your order. Share your order number and the reason for return, and our team will guide you through the process.

Once we receive and inspect the returned item, refunds are typically processed within 5–7 business days. The amount will be credited back to your original payment method. COD orders are refunded via bank transfer.

Items that have been stitched, altered, or customised after purchase cannot be returned. Sale items may also have specific return conditions. Please review the product page and our returns policy before purchasing.

We offer 24/7 support via WhatsApp at +91 6306016875 — this is the fastest way to reach us. You can also email care@thefashiongen.com or call +91 9044887493. We aim to respond to all queries within a few hours.

Click on “My Account” and then “Lost your password?” Enter your registered email address and we’ll send you a link to reset your password. If you continue to have trouble, contact us via WhatsApp.